Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
Happy Tour and Travel Bhutan (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information directly from you when you interact with us, as well as automatically through our website. The types of information we collect include:
1.1 Personal Information:
- Full Name
- Contact details (email, phone number, address)
- Passport information (for visa processing)
- Travel preferences and dietary requirements
- Emergency contact information
1.2 Payment Information:
- Credit/debit card details (processed securely by third-party payment gateways)
- Billing address
1.3 Automatically Collected Information:
- IP address, browser type, and device information
- Cookies and usage data (e.g., pages visited, time spent on the site)
2. How We Use Your Information
We use your personal information to:
2.1 Process and manage bookings (including transportation, accommodation, and visa services).
2.2 Communicate with you about your itinerary, updates, or important travel information.
2.3 Improve our services and website through analytics.
2.4 Process payments and prevent fraudulent transactions.
2.5 Comply with legal obligations (e.g., providing necessary documents for visa processing).
3. How We Share Your Information
We may share your information with trusted third parties to provide our services:
3.1 Service providers (e.g., hotels, transportation companies, and guides).
3.2 Payment processors to handle transactions securely.
3.3 Government authorities (for visa processing and compliance with Bhutan’s laws).
3.4 Third-party analytics providers to improve website performance (e.g., Google Analytics).
We will not sell or rent your personal information to any third party.
4. Data Security
4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
4.2 Despite our efforts, no online service is completely secure. We encourage you to take steps to protect your data, such as using strong passwords.
5. Cookies and Tracking Technologies
5.1 We use cookies to enhance your experience and collect information about how our website is used.
5.2 You can adjust your browser settings to refuse cookies, but this may limit some functionality of the site.
6. Data Retention
6.1 We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6.2 When no longer needed, we will securely delete or anonymize your information.
7. Your Rights
You have the following rights regarding your personal information:
7.1 Access: Request a copy of the data we hold about you.
7.2 Correction: Update or correct inaccuracies in your personal data.
7.3 Deletion: Request deletion of your data, subject to legal requirements.
7.4 Objection: Object to certain uses of your data, such as marketing communications.
To exercise any of these rights, contact us at [Insert Contact Information].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. International Data Transfers
Since Bhutan tourism involves international travelers, your information may be processed in other countries. We ensure that appropriate safeguards are in place to protect your data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. It is your responsibility to review the policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Happy Travel Company Bhutan
[Address]
[Phone Number]
[Email Address]