Terms and Conditions
Terms & Conditions
Effective Date: [Insert Date]
Welcome to Happy Tour & Travels Bhutan. These Terms and Conditions govern the use of our services. By booking with us, you acknowledge that you have read, understood, and agreed to these terms. Please review them carefully.
1. General Information
1.1 Happy Travel Company Bhutan offers tour packages, accommodation, transportation, and related services.
1.2 These terms apply to all bookings made through our website or authorized agents.
1.3 Bhutan’s tourism policy requires adherence to government travel and visa guidelines.
2. Booking and Payments
2.1 Booking Confirmation: All bookings are subject to availability and confirmed upon receipt of the booking request and deposit.
2.2 Deposit: A non-refundable deposit of [insert percentage] is required at the time of booking.
2.3 Full Payment: The remaining amount must be paid [X days] before the tour starts.
2.4 Late Payment: If payments are not completed on time, the booking may be canceled without refund.
2.5 We accept payments through Cash, Credit Card and Debit Card, Rupay Card.
3. Cancellation Policy
3.1 Cancellations by the Client:
- 30 days or more before departure: [X]% refund.
- 15-29 days before departure: [X]% refund.
- 14 days or less before departure: No refund.
3.2 Cancellations by the Company: - If the tour is canceled due to unforeseen circumstances, we will offer a full refund or an alternative tour.
3.3 No refunds will be given for unused services, late arrivals, or voluntary changes made by the client.
4. Travel Insurance
4.1 We recommend that travelers purchase travel insurance covering cancellations, medical emergencies, and personal liability.
4.2 Happy Travel Company Bhutan will not be held responsible for loss, damage, or injury during the trip.
5. Travel Documents and Visa
5.1 All travelers must hold a valid passport with at least six months’ validity from the entry date.
5.2 Bhutan requires travelers to obtain a visa, which we can assist in processing.
5.3 Visa issuance is subject to approval by the Royal Government of Bhutan, and processing may take up to 15 – 60 Days.
6. Health and Safety
6.1 It is the traveler’s responsibility to ensure they are physically fit for the tour activities.
6.2 Medical consultation is recommended for travelers planning physical activities such as trekking.
6.3 Travelers must follow all local health and safety regulations. In case of emergencies, the client is responsible for all medical expenses.
7. Responsibilities and Liabilities
7.1 Happy Travel Company Bhutan acts as an intermediary between clients and service providers (e.g., hotels, transport services). We are not liable for service failures by third-party providers.
7.2 We will not be responsible for disruptions, delays, or cancellations caused by natural disasters, government actions, or other unforeseen events.
7.3 Travelers are responsible for their belongings. We will not be liable for any theft, loss, or damage to personal items during the tour.
8. Code of Conduct
8.1 Travelers must respect local customs, traditions, and environmental guidelines.
8.2 Inappropriate or disruptive behavior may result in removal from the tour without refund.
8.3 Bhutan promotes sustainable tourism. Travelers are encouraged to minimize their environmental impact.
9. Force Majeure
9.1 We are not responsible for changes or cancellations caused by events beyond our control, such as natural disasters, pandemics, strikes, or political instability.
9.2 In such cases, we will do our best to provide an alternative arrangement, but additional costs may apply.
10. Dispute Resolution and Governing Law
10.1 Any disputes related to these Terms and Conditions will first be resolved through negotiation. If unresolved, the matter will be referred to arbitration in Bhutan.
10.2 These Terms and Conditions are governed by the laws of Bhutan.
11. Changes to Terms and Conditions
11.1 Happy Travel Company Bhutan reserves the right to modify these terms at any time. Updated terms will be posted on our website, and it is the client’s responsibility to review them regularly.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Happy Travel Company Bhutan
[Address]
[Phone Number]
[Email Address]
